The visual spectrum of Daniel "mavrick" Lang

Who would let thier host talk to them like this, Not Me!

Okay here is the first of many emails from Multitude3. Clearly this one is automated because I don’t host with these guys (and never will). I have posted the entire transcript.

Dear Daniel Lang (Home),

My name is Daniel Watson, i am the owner of Multitude3 Webservices,

I am writing to you today informing you that IceFire-Web Hosting have now merged into Multitude3, and Multitude3 is now continueing any active services you may of had with IceFire-Web until they expire or you wish to renew.

Just a few peices of information for you,

please make sure you update your nameservers to the following

ns1.multi3dns.com
ns2.multi3dns.com

If at any time you have any issues, please submit a support ticket located at http://secure.multitude3.com/submitticket.php

Your user details for your client area are as follows

Email: xxxxxx

Password: ­xxxxxx

We thankyou for your paitents durring this time

Daniel Watson

Multitude3 Administration

Take note of ” is now continueing any active services you may of had“.

Then the invoice of doooooom.

Dear Daniel Lang (Home),

This is a notice that an invoice has been generated on 2009/05/05.

Your payment method is: Bank Transfer – Australian Accounts Only

Invoice #1057
Amount Due: $300.80 USD
Due Date: 2009/04/13

Invoice Items

12 Slots (13/04/2009 – 30/05/2009) $75.20 USD
12 Slots (13/04/2009 – 30/05/2009) $75.20 USD
CSS: 12 Slots (13/04/2009 – 30/05/2009) $75.20 USD
CSS: 12 Slots (13/04/2009 – 30/05/2009) $75.20 USD
——————————————————
Sub Total: $300.80 USD
Credit: $0.00 USD
Total: $300.80 USD
——————————————————

You can login to your client area to view and pay the invoice at http://secure.multitude3.com/viewinvoice.php?id=1057

—————————————————————————————————————————
Do not reply to this email.

This email was sent via an unmonitored email address, you will never receive a reply.

If you wish to contact Multitude3.com please email support@multitude3.com.
Thanks, Multitude3.com Administration

Did that just say USD for an AUD company?!?! You think thats rich check out the PDF Invoice attached!

And then another email:

Dear Daniel Lang (Home),

This is a notice that an invoice has been generated on 2009/05/05.

Your payment method is: Bank Transfer – Australian Accounts Only

Invoice #1058
Amount Due: $73.60 USD
Due Date: 2009/04/14

Invoice Items

CSS: 12 Slots (14/04/2009 – 30/05/2009) $73.60 USD
——————————————————
Sub Total: $73.60 USD
Credit: $0.00 USD
Total: $73.60 USD
——————————————————

You can login to your client area to view and pay the invoice at http://secure.multitude3.com/viewinvoice.php?id=1058

—————————————————————————————————————————
Do not reply to this email.

This email was sent via an unmonitored email address, you will never receive a reply.

If you wish to contact Multitude3.com please email support@multitude3.com.
Thanks, Multitude3.com Administration

Wow, that’s alot for a 12 slot service and especially services that never existed because my account was a TEST account.

So starts the support tickets:

Daniel Lang (Home),

Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.

Subject: RE: Invoices and Accounts
Priority: Medium
Status: Open

You can view the ticket at any time at http://secure.multitude3.com/viewticket.php?tid=585137&c=Ufzz2CgC

—————————————————————————————————————————
Do not reply to this email.

This email was sent via an unmonitored email address, you will never receive a reply.

If you wish to contact Multitude3.com please email support@multitude3.com.
Thanks, Multitude3.com Administration

Basically I said that I did not give him permission to bill me or to use my account details, I never agreed to any TOS or Privacy Agreement so technically he can’t bill me because I never agreed to be his client.

And thier nice reply:

Daniel,

First off, and no disrespect, we dont need your permission to merge one
company into another, thats between the two companys,

i will close your account down, but the information will still remain in
our system, as all accounts remain on file incase we need to refer back
to them

Ill close your account now, which will stop any ivoices from being
generated, but you will still recieve emails when they are mass sent

Cheers

Daniel Watson
Top Level Support
Multitude3 Administration

To lead to my reply:

Hi Dan,

First off, and no disrespect, I don’t think you understood my email very
well; I do not want to receive anything from you, zip, nadda, nothing at
all. Please confirm on your end that this WILL happen!

Kind Regards,

Daniel Lang
Top Level Nice Guy
DNS Guru

To their reply:

Our systems keep all clients in our system,  and massmails still send mail
to closed accounts

we cant terminate your client account at this stage

Kind Regard’s

Daniel

My Reply:

Hi Daniel,

Please refer to: http://wiki.whmcs.com/Client_Management#Deleting_a_Client

Regards,

Daniel Lang
WHMCS Guru

I think by this time their getting a little frustrated:

As i have told you previously, we keep all client accounts on our system,
just that your account will be marked as closed, we dont delete them from
our system, because they are still on our system,  when we send out
“MASSMAIL” emails, all clients in the database get emailed, we cant select
or deselect clients or active or inactive clients for this,

If you like, set a mail rule on your email client to delete emails from
us, this is the best option i have for you to take

And so we come to the end of the line, I have blocked all his server IP’s from accessing this box that my site sits on, I don’t think he fully understood the Network Administrator tag. I don’t want people like this sending crap to my mail server, they’re not even a real company! He thinks he doesn’t need an ABN or ACN to trade and do business in Australia. Sure enough you can just use a TFN (tax file number) however he is trading as Multitude3 so either a trading name or business name will need to be registered wich he hasn’t. There are a few things I could do to keep him from trading in Australia.

1. Register Multitute3 Pty Ltd
2. Lodge Complaint about this whois information and backorder his domains
3. Register the .com.au as it’s inactive
4. Lodge a complaint with the ATO for tax evasion.

This is me just saying STAY THE HELL AWAY FROM MULTITUDE3.